Page 68 - JSOM Winter 2023
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The following quote shows the macro level of the ecosystem   out, retrieved more casualties, and returned. When we re-
          and how SOST teams support individual medics to prepare   turned to the hospital, the kid was extubated and sitting
          for the impact of catastrophic injury exposure and maintain   up in bed, when by all rights he should’ve been dead.
          dynamic freedom of maneuver in ambiguity:
                                                             The practical performance of SOST teams illustrates how the
            The organization has worked to instill a mindset in teams   SOST organization infuses teams with flexibility that contrib-
            and individuals that prepares us to function with limited   utes to symbiotic treatment decisions and transportation of a
            resources. It only takes one event to wipe out all our re-  catastrophically injured Operator. Semi-permeable boundaries
            sources. When we are training or working, we are all con-  within teams allow rapid changes to be constantly recalibrated
            stantly communicating about various possible scenarios.   and integrated into practical performance. The activated SOST
            During deployment we always ask questions and commu-  becomes an agent of change under enormous pressure to trans-
            nicate with ground force commanders. “What’s your intel,   form challenging medical scenarios into vibrant possibilities
            what do you know? Can we expect more casualties, or do   by leveraging relationships across individual medics, teams,
            we think that we might have time to refit and figure out   and organizations.
            what our shortfalls are and what our capability looks like
            after this wave?” If we get to the point where we’ve only   The following quote shows the micro level of the ecosystem
            got a couple of Band-Aids and maybe a suture or two, we   and how SOST medics integrate the impact of catastrophic
            look to creative ways to use other available resources. As   injury exposure to maintain dynamic freedom of maneuver in
            an organization, we are very good at promoting creativity   ambiguity across the deployment cycle:
            and outside-the-box thinking even in garrison. We don’t
            give up because our resources run out or because we’re   The person I am now, isn’t the person I was when I first
            misallocated when executing SOF missions. We may not   joined SOST. I know that exposure to very tough life ex-
            always achieve the outcome we had originally imagined,   periences—both obviously impactful to me and others
            but we try to do everything we can to adapt and achieve   more subtle—have structured my life. Exposure to mass
            the best outcome possible in the circumstance in which   casualties and traumatic events influenced my personal-
            we find ourselves. I think you’ll find this organization al-  ity. Now, when I am in difficult situations, like when my
            lows teams and individuals to introduce personal experi-  mom was diagnosed with cancer and passed away two
            ence into organizational problem-solving.          years ago, and then again with my dad getting sick and
                                                               passing away a few weeks ago, I am calmer. I was able
          Practical performance of SOST as an organization suggests   to confront the death and dying of my parents. I allowed
          willingness to engage adversity as an opportunity to maintain   myself the space and time to grieve. I’m still grieving. This
          dynamic balance. The integration of ambiguity at the organi-  also helped me go through big life events that happen
          zational level allows teams and individuals to re-direct energy   and not get flustered, shut down, or stressed out. I can
          toward new solutions to continue to optimize performance. As   usually just laugh at it and have a deep awareness that it
          such, the SOST organization supports achieving the right task,   is going to be fine.
          in the right way, with the right people, at the right time.
                                                             The practical performance of SOST medics illustrates how the
          The following quote shows the mezzo level of the ecosystem   individual experience of catastrophic injury exposure in SOF
          and how SOST teams integrate dynamic balance under the im-  missions is transformed into an opportunity for meaningful
          pact of catastrophic injury exposure and maintain dynamic   interpretation of adversity and redirection into other adverse
          freedom of maneuver in ambiguity when performing medical   events in life beyond SOST. The individual skill of navigating
          interventions during a SOF mission:                adversity not only becomes part of the ecosystem at the team
                                                             and organizational level but also fosters homeostasis.
            As we rolled into base, the other SOST was getting ready
            to roll out. We drew the mission that first night. There were   Taken together, these three quotes not only make vivid our
            some Operators and another SOF medical team working   operational model but also demonstrate the strategic frame-
            in the field. A 22-year-old Operator got shot twice in the   work of unconventional resilience by facilitating connections
            chest, right above his plates. The Operators brought this   with self, others, and the world to create a dynamic balance
            kid to the other SOF medical team where he crashed in   and freedom of maneuver in support of the SOF mission. The
            front of them. The anesthesia provider intubated him, and   quotes also highlight the role of cohesive ecosystem as a rela-
            the surgeon cracked his chest before we got the call say-  tionship encompassing multiple aspects of conventional resil-
            ing, “They’re coming!” They ran this kid onto the C-130   ience, while avoiding a closed system in optimizing practical
            where we were located. He was fileted open; it was ab-  performance.
            solute horror. I had no idea a plane could take off that
            fast or land that hard. The air crew red-lined because we   Unconventional Resilience:
            said “An eagle is down! We have an American hit!” The   Tactical Engagement with Social Determinants
            ER doc had his hand on the kid’s heart guiding resuscita-
            tion saying, “Heart’s not full, heart’s not full, heart’s not   Having validated our operational model of unconventional re-
            full.” I had an E-6 squeezing blood into this kid as hard   silience with SOST ethnographic data, we now link this model
            as possible while I was pumping in medications, and the   to the tactical engagement of practical performance across the
            surgeon was tying off bleeders. We threw him in an am-  deployment cycle. Here, practical performance will focus on
            bulance and dropped him into the ER. The role 3 surgeon   SOST medics’ bag sets for three reasons. First, this unique el-
            emerged with the new medical team. They grabbed him   ement of practical performance emerged in interviews, focus
            and rolled him straight back into the OR. Then we went   groups, and field observations as the most refined expression

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